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Patent Pending Technology

The Merit Matrix

Our proprietary scoring system ensures you always get matched with the best technician for your job. Every tech earns their rank through verified performance — not ads or paid placements.

How Technicians Are Scored

Multiple performance factors are combined using our proprietary algorithm into a single merit score from 0 to 100.

Quality

How consistently a technician delivers a complete, lasting resolution on the first visit.

Service

Homeowner satisfaction ratings and communication quality after job completion.

Response

How quickly a technician accepts and arrives for matched jobs.

Reliability

Track record of seeing jobs through to successful completion.

Expertise

Verified trade skills, certifications, and years of field experience.

Merit Tiers

Technicians advance through tiers as they build their track record. Higher tiers unlock more benefits.

0

Bronze

Score: 0–59

New technicians building their track record.

60

Silver

Score: 60–79

Established techs with consistent performance.

80

Gold

Score: 80–89

Top performers eligible for cluster routing and priority jobs.

90

Diamond

Score: 90–100

Elite technicians with the highest match priority and bonus pool access.

Why Merit-Based Matching?

🏠

For Homeowners

You always get matched with techs who have proven track records — not whoever paid for the top ad spot.

🔧

For Technicians

Do great work, earn more jobs. Your reputation is built on verified performance, not marketing budget.

🛡️

AI Verified

Every score is calculated from real data — AI-verified completions, real reviews, actual response times.

Ready to see merit-based matching in action?

Post a JobJoin as Technician

© 2026 DispatchIQ LLC. All rights reserved.

U.S. Patent Pending App. Nos. 63/943,868 & 64/027,805