The move-in report that survives the argument.
Condition documents a rental unit at move-in and at move-out, and turns those photos into a record a resident cannot dispute and a court will accept. Built for managers running 20 to 200 units.
Free on iPhone. Your account works on the web too.
A deposit dispute is decided by whether a photograph can be trusted.
Dated folders of phone pictures do not survive that question. Neither does a signed checklist with no images behind it. Anyone can take a photo later and call it earlier — which is exactly what gets argued, and exactly what Condition removes from the table.
The Trust Layer
Every photo is sealed at the moment of capture. Three facts are composited into the frame itself — not attached as metadata, which can be stripped or edited — so the seal survives every copy, export and screenshot of that image.
A code per photograph
No two frames share one, so every photo in a report is individually identifiable — not merely attributable to a session.
The time, with its offset
Written unambiguously and identically on every device, because the timestamp is the field most likely to be challenged.
Where it was taken
The unit's coordinates. When there is no fix the record says so rather than claiming a location it never had.
There is no option to upload from a camera roll, and there never will be. A library photo proves nothing about when or where it was taken, and that is the one thing the report has to prove. The Trust Layer is the subject of a pending patent.
How it works
Add the unit
Every unit gets its own link. That link is what scopes the whole record, and it is reissued for each new tenancy so a departed resident's link stops working.
Walk it, or send it
Your staff photograph a room-by-room checklist in the app, or you send the resident their link and they do it in a browser. Both produce the same record, item for item.
The report seals
Every photo, every grade, and on a move-out the count of what changed during the tenancy. Damage can open a work order with the photo already attached.
Move-out answers to move-in
On a move-out, staff see how each item looked on day one — on the checklist and in the viewfinder — and every photo is graded against that baseline.
Nothing to charge for.
Already like that on day one. Not the resident's doing.
Appeared during the tenancy. This is the deposit conversation.
Pre-existing damage is worth as much as new damage. Most of what managers lose in a dispute is charged back because nobody could prove it was already there.
It works in an empty unit with no bars.
Photos are written to the phone first and uploaded when the signal returns. A report will not seal while a photo is still waiting, because a report that looks complete and is not is worse than no report at all.
Your staff, or the resident.
Send residents their link with their name already on it and they document the unit themselves, in a browser, with no app to install and no account to make. It runs through the same Trust Layer, so the two records compare directly.
Document your next turnover.
Make an account, add a unit, and walk it. There is nothing to configure and nothing to migrate.